Frequently Asked Questions
Everything you need to know about Mars Men fashion and services.
What is the standard shipping timeframe?
We offer standard shipping across the globe. Orders typically process within 1-2 business days, with delivery taking 5-7 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small processing fee.
What payment methods do you accept?
Mars Men accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay.
Are your materials sustainably sourced?
We are committed to quality and ethics. A significant portion of our collection uses organic cotton and recycled polyester to minimize our environmental footprint.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey in real-time.